In Singapore’s IT department, innovation comes not only from in-house technical expertise, but through pushing those skills out to the rest of the enterprise and supporting innovation nationally.
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The Bay Area Rapid Transit system has introduced new features to make paying, booking and going online at BART stations more convenient. Five heavily traveled stations now offer free Wi-Fi. -
New research from Georgetown’s Beeck Center for Social Impact + Innovation reveals how states are navigating technology, governance and operations to improve access to public benefits like SNAP and Medicaid.
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Nearly a month after Aaron Bentley left his role as Salt Lake City CIO to take a position with the state of Utah, the City Council appointed Zach Posner, now-former CIO for Salt Lake County, as his successor.
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Plus, the debate around congressionally approved federal broadband funding continues, a report highlights access barriers for government services, a Massachusetts tool shows progress on broadband, and more.
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Cybersecurity
From The Magazine
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From Pilot to Launch: What will it take to scale AI in government?
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As fears of an AI “bubble” persist, officials and gov tech suppliers are looking to move past pilots and deploy larger, more permanent projects that bring tangible benefits. But getting there is easier said than done. -
Artificial intelligence has been dominant for several years. But where has government taken it? More than a decade after the GT100's debut, companies doing business in the public sector are ready to prove their worth.
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The boom of early Internet in the mid-1990s upended government IT. The rise of artificial intelligence isn't exactly the same, but it isn't completely different. What can we learn from 30 years ago?
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As part of a statewide push to reduce greenhouse gas emissions, California launched a voucher program aimed at helping residents purchase e-bikes, but there have been problems.
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The education innovation organization ASU+GSV has called upon college and university presidents and chancellors across the U.S. to provide insights into issues facing higher education.
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Workers have laid 100 miles of city-owned fiber, city CIO Jorge Cardenas said, and some 6,000 customers have signed up for Omni Fiber high-speed Internet. A private 5G cell network is in the works.
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The deal seeks to create what amounts to a one-stop shop for permitting and public works. An Accela executive explains the thinking behind the acquisition and what comes next for the combined company.
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Carnegie Mellon University is training a cohort of educators in Beaver County, Pa., with a background in AI who will be able to spur conversations about the technology and what it might look like in individual districts.
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As Anthology reorganizes under Chapter 11 bankruptcy, its ERP and SIS systems will move to the SaaS company Ellucian, which will invest more heavily in those areas.
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Heidi Norman, who has served as permanent CIO of Pittsburgh since 2022, and in other roles with the city since 2017, has departed at the request of the city’s incoming mayoral administration.
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The state Department of Technology is piloting Poppy, a digital assistant available to state employees. It’s powered by ChatGPT and other publicly available generative AI tools.
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The website, which lets state workers report time off and manage health savings, deferred compensation, and related accounts, has been shut down since Dec. 23 after being alerted to “suspicious activity.”
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With AI taking the top spot for 2026 government CIO priorities, what are the next-level questions that leaders must focus on regarding AI projects and trends in the new year?
Question of the Day
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