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County Tax Payments Take the Spotlight in New Gov Tech Deal

Aumentum Technologies and InvoiceCloud, an online bill payment service, announced an integration designed to improve county tax collections. The move reflects larger trends in the public space.

close up of a pen and reading glasses on top of tax documents
Shutterstock/Africa Studio
Improving tax collections stands as an ancient aim of humankind, and a new government technology partnership brings the latest push toward that ever elusive goal.

Here’s the deal: Aumentum Technologies and InvoiceCloud have launched what they call a “new integrated solution” designed to streamline the operations of county tax offices and “enhance the tax payment experience,” according to a statement.

Aumentum, in business for some six decades, sells property tax and valuation technology for county, city, township and state governments. InvoiceCloud, a solution from EngageSmart, provides online bill payment services. Among its clients is Lowell, the fifth-largest city in Massachusetts.

The new integration builds off a collaboration between the two companies that started in April 2022 and involves customized payment reminders and reporting capabilities.

“InvoiceCloud’s market-leading solution and seamless integration capabilities made it an easy decision to work together to provide tax organizations with best-in-class, robust payment solutions,” said Aumentum Executive Vice President Andrew Wright in the statement. “Together, we remain dedicated to helping our customers save both time and money with our streamlined, joint offering.”

InvoiceCloud’s software-as-a-service solution allows county tax offices to use the latest features of online billing and payment processing without having to go through upgrades or customizations, according to the statement. The company says its tech can reduce customer service calls by 39 percent and discourage non-payment of taxes, while also allowing payments to be made via such channels as PayPal, Venmo and pay by text.

Tax and digital payments command an increasing focus in the gov tech world, as spotlighted in the recent merger of GCOM and OnCore Consulting. Gov tech giant Tyler Technologies also continues to deepen its payments offerings via acquisition, reflecting the larger trend of money moving even more toward the digital and mobile realms.