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Chief Information Officer Brandon Ragle on how he helped pivot the state's Department of Innovation and Technology to a service-minded organization, with customers at the center.

The program, a partnership among law enforcement in Grant County and Moses Lake, Wash., as well as the county's behavioral health organization, sends mental health professionals with police to respond to people in crisis.

An early-morning disruption for Amazon Web Services caused widespread errors across key cloud systems — a reminder of how dependent state and local agencies have become on centralized infrastructure.

The RAND Corporation’s 2025 American Mathematics Educator Survey found that 52 percent of Texas teachers used AI in math instruction at least once last year, but more than 20 percent hadn’t received training.

The Georgia-based firm, looking to expand, has won a “strategic investment” from Riata Capital Group. The move comes as more public agencies beef up their payment offerings for taxes, permitting and other transactions.

Answer: We still don’t know exactly.

Allo Fiber will use nearly 100,000 business and residential access points to create a network for students to access on school-issued devices at home, local businesses and other public places.

As technology has increasingly affected nearly every part of daily life, the Scranton Police Department has kept up, using tools to facilitate training, improve public safety and hasten communication.

Tech companies have set their sights on swaths of land in Michigan in a race to build data centers — energy-hungry facilities that power AI, movie streaming, web browsing and other online tools.

The Rio Grande International Study Center is continuing its Tree Equity Study, which is part of an effort to map where trees are lacking in Laredo and across the rest of Webb County.

Police Chief Michael Lombardo said Trumbull residents have complained about speeding getting out of hand in town, which spurred the department to find new ways to get it under control.

A Mile in Their Shoes: Can human-centered design help rebuild trust in government?

NASCIO held their annual conference in Denver this past week, and while many leaders describe difficult budget environments, the opportunities for using AI remain abundant.

By combining large-scale assessment data with interactive visualization tools, the Northwest Evaluation Association’s national dashboard offers timely insights into student learning trends.

The department deployed the devices 1,371 times from May 2024 through Aug. 31, an analysis shows. Three neighborhoods saw them overhead most often; most were aloft 10 to 20 minutes at a time.

Newburgh Heights reported collecting the money from fines generated by two traffic cameras, during a roughly yearlong period that ended in July. Cleveland is considering bringing the devices back.

Even as it fundamentally changes government service delivery, the technology’s speed and scale can increase risk. Considering these five questions can help lead to clarity on developments and implementations.

Answer: 6 percent.

Expanding Denver CIO Suma Nallapati's role to include AI, both in title and scope, is intended to support the advancement of the technology within government operations to better meet residents' needs.

Governments can and should use AI to reduce burdens. But they must also preserve the ability to override AI and the moral flexibility that allows a public servant to say, “The data says no, but the right answer is yes.”

This was the second year of the DARPA Triage Challenge grant program, which saw teams test their AI-driven bots in disaster scenarios to help assess which victims need assistance and communicate that to first responders.

A group of education leaders there will spend the next few months studying and making recommendations about how K-12 schools should implement AI as it rapidly upends everyday life.

Voters who live in the Whitehall, Mich., school district will decide at the polls on Nov. 4 whether to approve a 20-year, $30 million bond for districtwide improvements, including technology.

Metro Atlanta’s biggest 911 dispatch centers are spending millions to switch their networks from copper wire to digital, enabling new features such as video feeds and precise location capabilities.