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What does a customer-centric approach to digital transformation look like? Explore how advanced wireless networks are enabling public-sector organizations to serve their constituents better and faster today — and helping them continue to expand services and innovate in the future.

Local government should center its decisions on people’s needs, the city’s newly arrived CIO said. This means hearing from residents and staff alike, and doing more with the information at hand.

Bergen County, part of the New York City metro area, has hired Balcony to bring blockchain to property records management. The move stands as the latest public-sector use of the decentralized digital ledger.

A survey on resident experience by the National Association of State Technology Directors shows states are making strong progress in advancing public-facing platforms, but momentum on incorporating user feedback is slower.

Answer: If you didn’t guess artificial intelligence, you must be new here.

An impending report from the Governor’s Advisory Council for Student Safety and Well-Being will include guidance on how schools can implement student phone policies, as well as examples of legitimate exemptions.

The Residential Retrofit Program of Massachusetts Technology Collaborative’s Massachusetts Broadband Institute, funded by the American Rescue Plan Act, has delivered high-speed Internet to an apartment complex in Springfield.

Officials are offering free credit monitoring and identity protection to those affected. The incident in late November shuttered City Hall and impacted municipal court and city services.

A technology conference hosted by Thompson School District in Colorado offered ideas for tools and lessons that teachers could take back to their classrooms, including how they might use AI to promote critical thinking.

Defunding the California Education Learning Lab would eliminate research and crucial support programs to help both K-12 schools and higher education in California adapt to artificial intelligence.

Data shows Ravalli County, Mont., an area seeing explosive population and development growth, is at higher wildfire risk than the vast majority of counties in the country.

The legislation, which now heads to the California State Assembly, shows how state lawmakers are tackling safety concerns surrounding AI as tech companies release more AI-powered tools.

Thirty Pennsylvanians were among the lawmakers from all 50 states who signed a letter to the U.S. Congress asking for removal of language from a budget bill that would prevent states from regulating AI.

The Freestate Middle Mile Network ultimately will deploy 682 miles of fiber with funding from the National Telecommunications and Information Administration. A goal is for Kansas to be among the top 10 states for broadband access by 2030.

LiveView Technologies is releasing a new surveillance camera feature that uses AI to detect actions and determine how to proceed, in some cases prompting AI voice warnings for common issues such as illegal dumping.

Answer: The fact that it literally is the curb.

Gov. Greg Abbott has signed a bill formally creating the Texas Cyber Command at the University of Texas at San Antonio. The bill also calls for creating a digital forensics lab and a cyber threat intelligence center.

Among its requirements, the sixth statewide election security directive from Secretary of State Frank LaRose calls for monthly cybersecurity checklists for county election boards, and audits by the state’s cybersecurity team.

His predecessor left the job in March. Brinkley worked at the National Institute for Occupational Health and Safety, Lockheed Martin and other operations while developing his cybersecurity expertise.

The University of Texas at San Antonio will build a $135 million command center that will work with Regional Security Operations Centers across the state to repair weaknesses in government systems and educate users.

The city's warning system didn't activate recently when a powerful tornado arrived in the city, the result of a broken activation button and miscommunication. But officials have known the system was deteriorating for years.

A private liberal arts college in Portland, Ore., settled a class-action lawsuit after cyber criminals stole data of employees, students and alumni in 2023, and the college didn't send notifications until a year later.

Inspired by educational animations on YouTube, a senior at Gull Lake High School in Michigan built an AI called KODISC that accesses information from across the Internet to generate videos.

A crypto billionaire with a reputation for funding public safety is asking city officials to greenlight a $9.4 million gift to create a new, state-of-the-art technology hub for the city's police force.

Spokane may soon outlaw kiosks that allow people to purchase crypto without going to well-known digital marketplaces — and according to law enforcement, have become a tool for scammers.