Cloud & Computing
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Next year will bring a complex mix of evolution, correction and convergence when it comes to AI. It will become more powerful, more personal and more ubiquitous — and also more expensive, more autonomous and more disruptive.
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Minnesota Chief Transformation Officer Zarina Baber explains how modernizing not only IT but all executive agencies and moving to an agile product delivery model is driving maturity statewide.
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After a data glitch blocked test result records from the Reportable Disease Information Exchange, state officials have signed a new deal with Minnesota-based health consulting firm OptumInsight for a new system.
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By making connections between groups in need of digital assistance and local nonprofits, city and county CIOs are well-poised to help overcome the realities of digital inequity exposed by the pandemic.
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With the groundwork for its online permitting portal already in place, when the Maryland Department of Commerce needed to quickly distribute funding for small businesses in the pandemic, IT stepped up to the plate.
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For the last six years, James Collins has been one of the most respected leaders in state IT. In a couple of weeks, he will finally step down from his role as Delaware’s chief information officer.
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Women make up only about one-quarter of the tech workforce, and even less are in gov tech leadership roles. Creating an inclusive environment and developing talent pipelines are key to changing that.
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State and local public-sector agencies have long been making a move toward “cloud first” and now “cloud smart” strategies. COVID-19 gave them the chance to prove whether those investments paid off.
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Jessica Tisch, commissioner of the New York City Department of Information Technology and Telecommunications, explains how she pivoted to address the pandemic while maintaining and modernizing the massive city’s systems.
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As schools embark on a year of virtual or hybrid learning, hackers are seeking to exploit weaknesses in systems largely unprepared to fend off attacks. States must take the lead by updating technology and training users.
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The changes wrought by the pandemic have underscored the need for creative, flexible leaders who expect the same from their technology. So perhaps it isn’t surprising that as-a-service technologies have met this moment.
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Massive amounts of video and image data from mountaintop cameras and satellites is being analyzed by artificial intelligence to spot dangerous wildfires. For decades, this work relied on human lookouts with binoculars.
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The outage Sunday morning caused a service disruption for dozens of websites and apps, including Hulu, Discord, Medium and Patreon. The cause of the outage was traced to Internet service provider CenturyLink.
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Stephen Elkins, who has served as chief information officer for the city of Austin since 2010, announced his retirement this week. Chris Stewart, CIO with Austin Water, will serve as his interim replacement.
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For more than four years, Dan Kempton served as director of engineering and cloud services for the North Carolina IT Department. He is now the state chief technology officer, a newly created role.
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COVID-19 has spread too quickly for local public health departments to keep up with the intricacies of contact tracing. Some experts suggest automation, not phone apps, is the key to moving forward.
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After realizing that pointing out faulty water meters is only half the battle, Olea Edge Analytics has announced a new product that comes with more training and professional support for workers in the field.
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A new study suggests that age, gender and even the region of the country being targeted with virus-tracking technology could have a lot to do with its success rate. Experts urge a tailored approach.
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The race to track the novel coronavirus’ spread through the state has been hampered by the need for more contact tracers. State health officials hope the release of a voluntary smartphone app will bolster their efforts.
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The move toward a remote workforce has complicated the daily operations of city government in Danvers, Mass., especially where IT is concerned. New efforts are helping officials and employees navigate the situation.