Cloud & Computing
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While the trend in recent years has been toward cloud solutions, there's still value in on-premise data infrastructure that offers lower costs and more security. A hybrid approach may be the best bet.
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Iowa CIO Matt Behrens explains how his team spent the past two years completely reorganizing how the state runs IT, with a four-phased approach that eliminated redundancies, streamlined systems, and made state government more efficient and effective.
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Self-regulation by the technology industry has failed to keep people safe online. That's a job for government.
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Buffalo views its 311 line as a way that it can be a good neighbor to its residents. Here's how the city leveraged partnerships and tech to ensure that citizens could call their government for anything during COVID-19.
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SponsoredWorking together, Tech Services at the University of Illinois help their customers take advantage of the cloud to deploy IT assets quickly, scale their use as needed, optimize costs, and deploy advanced tools more simply than they could have if they were using on premises technology.
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In order to meet growing demand for government apps, such as those for telework or contact-tracing, Copado has created a new set of tools with scale, compliance, security and other needs in mind.
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In one way, the pandemic has made life harder for municipal clerks across the country. In another, it has helped officials imagine what's possible with technology, both now and in the future.
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The chief executives of four of the most prominent technology companies in the world appeared remotely amid the pandemic Wednesday to field questions about their business practices and market dominance.
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Private mode browsing is a useful way to cover your online tracks. Just don't read too much into the word 'private.'
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At the height of the COVID-19 pandemic, New York City’s 311 service reached nearly 200,000 calls a day, prompting significant changes in business as usual and a new reliance on data-driven decision-making.
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Tech departments are moving quickly to meet the unique, urgent needs of the moment. Meanwhile, their elected leaders are grappling with gigantic revenue losses. So what does it all mean for IT?
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After COVID-19 forced millions to work from home, many have implied that the telework trend can lead to growth in more rural communities. A state office in Oregon, however, advises local areas to temper expectations.
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The city council unanimously approved three resolutions this week totaling about $4.4 million for hardware and software to modernize the primary and backup data centers and cybersecurity improvements.
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The new "Triggers" feature gives government workers a tool to automate the kinds of requests and notifications — "needs more information," "review complete," etc. — that crop up over and over again in their daily work.
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The novel coronavirus forced the nearly overnight shift from government offices to work-from-home setups. In Oakland County, Mich., a vendor helped officials navigate this process with enhanced cybersecurity tools.
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While the Paycheck Protection Program is intended to help keep businesses afloat during the economic uncertainty of the pandemic, the impact of those looking to take advantage of the system can reach the local level.
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New vendor research reinforces the notion that COVID-19 is giving hackers an edge. After a brief dip in successful attacks on public entities at the beginning of the pandemic, attacks appear to be increasing and evolving.
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Since 2017, Alaska's effort to consolidate IT had resulted in many dissatisfied state agencies, but the state was able to change a number of minds with its recent advancement in teleworking capability.
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Staffers have asked the city council to approve $4.4 million in upgrades to data center hardware and software, cybersecurity tools and network hardware. But leaders have asked to hear from vendors before they decide.
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