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Melissa Scott was a veteran of Philadelphia IT before taking the lead as CIO in 2024. Her experience gave her insight into how the city should approach new technologies to best support staff and residents.
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Cities across the country are trying to get more of their citizens access to the Internet during the COVID-19 crisis, with essential services such as medicine and education moving online as residents stay home. -
With many layers of leadership and various responding agencies, making sure crisis response efforts are tightly coordinated is critical. Here is some guidance on how to keep stakeholders working in tandem.
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With schools in Indiana closed amid the pandemic, the educators, students and families there are learning and improving skills to creatively use technology and the Internet. They are finding new ways to stay connected.
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Throughout the Toledo area, many new metal poles slightly taller than typical telephone poles and with the bulk of common stoplight supports have been erected during the past two years or so.
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A widening of the digital divide in San Antonio has been an area of concern since schools began online classes. About a quarter of Bexar County households do not have computers and about 21 percent do not have broadband.
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Movement data pointed to an increase in vehicle activity on Easter Sunday in several U.S. counties. This revelation comes as many states urge residents to avoid nonessential travel to slow the spread of the novel coronavirus.
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After the nation’s leading civic tech group cancelled its annual summit in March, organizers have started to host digital programming, with the second event now slated to take place this week.
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Partnering with ride-hailing companies to replace little-used bus routes in Miami could be one of the numerous changes that the COVID-19 crisis brings to public transit as users stay home to slow the virus.
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While many upstate New York residents cope with work and study from home orders amid the COVID-19 crisis, those with slow or non-existent home Internet service are experiencing some frustrations.
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Minnesota’s transition to distance learning has left out tens of thousands of K-12 students and threatens to expand the state’s already wide gaps in achievement, early attendance reports suggest.
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Residents in San Diego County are finding it more difficult to participate in their local governments, and some find their voices have been silenced by the social-distancing precautions to stop the spread of COVID-19.
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Some of metro Atlanta’s largest Internet providers — Comcast, AT&T and EarthLink — say online data usage has surged by double digits since the area began sheltering in place around mid-March.
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As COVID-19 threatens to overwhelm Maryland’s medical system, hospitals are rushing to embrace long-promised but little-used innovations of telemedicine, remotely delivering care in an effort to keep patients home.
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Government has many options for keeping Americans safe while helping the economy recover from the COVID-19 pandemic. Here are three core strategies, involving existing technologies, that can make a huge difference.
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If the shutdown of society during the coronavirus crisis is responsible for limiting the spread of the infectious respiratory disease that has killed thousands, then the Internet is why it hasn’t spread more.
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A data-building initiative by United Way Metropolitan Dallas and Parkland Center for Clinical Innovation allows groups to visualize community vulnerability across 26 clinical and socioeconomic indicators.
