Government Experience
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The executive order directs the Government Operations Agency to work with two state departments in areas including enhancing customer experience. The council, the California Breakthrough Project, had its first meeting in June.
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As the Americans with Disabilities Act turns 35 this month, states are conducting surveys to better understand the experiences of people with disabilities as well as the size and makeup of their disability populations.
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A bill signed by the state’s governor on Wednesday calls for the creation of digital driver’s licenses and other forms of identification. The state joins a growing club that has embraced digital IDs.
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Michigan residents are demanding that the state’s unemployment website be repaired as many are trying to file unemployment benefit claims. The state’s system is currently overwhelmed and officials say they are working to fix the issues.
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Belvedere and Tiburon are launching video and audio streaming capability in light of the novel coronavirus outbreak. Public access to council meetings was unfeasible without an upgrade in technology infrastructure.
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The novel coronavirus has grabbed public attention, distracting from the national count. Census officials are putting extra emphasis on filing online using a desktop computer, laptop, smartphone or tablet.
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Knoxville, Tenn., recently launched a chatbot to address U.S. Census questions, then came the novel coronavirus. The shift that followed helped the city meet constituents where they were — stuck at home.
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The city has launched a number of data-enabled digital applications over the past few weeks as a way of keeping residents up to date about the public health crisis occurring throughout the state.
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In addition to avoiding the cost of settling or litigating lawsuits, providing accessible documents and websites is simply the right thing to do to establish trust and goodwill with the public.
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While many western states including Oregon, Washington, Colorado and parts of California already rely heavily on vote-by-mail, states east of the Mississippi are likely to see an increase in requests.
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As we practice social distancing, our embrace of social media gets only tighter. The major social media platforms have emerged as the critical information purveyors for influencing the choices people make during the expanding pandemic. There’s also reason for worry: the World Health Organization is concerned about an “infodemic,” a glut of accurate and inaccurate information about COVID-19.
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SponsoredToday, one in four workers – or about 40 million individuals – require government approval via a license to perform their jobs.
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States have never seen the volume of unemployment insurance claims that they have received in recent days. Although some online systems are doing better than others, states urge citizens to utilize virtual services.
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As COVID-19 spreads across the world, a new virus is brewing and spreading like wildfire. From miraculous cures to paranoid conspiracies, misinformation about the coronavirus has been going viral at a disturbing rate.
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The department's 31 IT staff members have been busy helping hundreds of employees work from home. So far, the IT department has helped 600 employees access work from home, and requests continue to come in.
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The Indiana Department of Workforce Development is encouraging individuals to file for unemployment insurance benefits online, through a computer or smartphone and will be providing webinars.
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The city of Chicago will be denying all Freedom of Information Act requests submitted by the public, citing a shortage of staff since the coronavirus outbreak. This change will block transparency of local government.
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Taking some cues from the state’s Alpha website project, the new COVID-19 resource webpage offers a "central location for up-to-date and simple guidance" on fighting the fast-moving virus.
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Residents out of work because of the ongoing novel coronavirus pandemic have turned to the state’s unemployment office to claim benefits. The situation prompted officials to implement a new filing system.
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The offices will close as an effort to limit the spread of the novel coronavirus. The agency will still provide services online and will make exceptions “for specific dire need situations.”
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Efforts to stem the tide of the novel coronavirus throughout the Bay Area have some local governments looking at alternative means of daily operations. As non-essential operations close, some are being taken online.