Opinion

The COVID pandemic seemed to worsen teens’ and adolescents’ mental health, according to several recent studies, but new research shows that telehealth may give many more kids access to support.

As state and local governments cautiously pursue AI, they must prioritize ethics, transparency and accountability in procurement to protect public interests and deliver on the technology's potential.

From strengthening public safety to improving staff morale and productivity, combining artificial intelligence with automation is an effective way to bolster cybersecurity for state and local government agencies.

From streamlining digital services and improving accessibility to making agencies more efficient, government's responsible use of generative AI can open up new possibilities for improving the citizen experience.

Infrastructure pivots on complex, long-term planning involving millions of dollars. But with modern data methods, argues Balaji Sreenivasan, the government can achieve more confidence about what the future holds.

Studies found that Airbnb was responsible for nearly one-fifth of residential rent increases in the United States between 2012 and 2016, with culpability for more than 30 percent of increases in parts of Los Angeles.

Education is poised for a new chapter as generative AI is introduced in classrooms, and while that comes with a healthy amount of concern, it also offers new possibilities that we're only just beginning to uncover.

The public servants who handle procurement wield millions of dollars and important contracts supporting work with far-reaching impacts. So why are they underpaid? Contributor Dan Kim discusses possible solutions.

Social media has a portability problem: When users leave one platform for another, none of their followers go with them. That's no small issue for governments that rely on networks to disseminate important information.

As generative artificial intelligence products rise, there are still pressing ethical issues that need to be addressed, such as, what do AI companies owe to the creators whose work informs their chatbots?

A new survey of 16,000 Americans helps illustrate the link between a local government’s use of technology, its transparency practices, its service offerings and how much trust it’s earned from residents.

Missouri lawmakers took an important step toward safer streets and highways by passing the Siddens Bening Hands-Free Law, finally making it illegal to hold or support a phone while operating an automobile.

As students nationwide begin the new school year, our September ed-tech issue looks at how artificial intelligence is impacting learning and efforts to build the next generation of IT experts.

Some education experts say focused tutoring will be needed to address learning loss that occurred during the COVID-19 pandemic, and technological advances such as AI chatbots make tutoring more accessible than ever.

In much the way telehealth has brought medical resources to people who won’t or can’t travel to a doctor’s office, veterinary telehealth brings care to pets whose people can’t make it to a veterinarian’s office.

AV companies work to serve their bottom line, and so it will take regulation and government oversight to ensure the autonomous vehicle revolution really does improve life in cities rather than create new problems.

A report by the American Civil Liberties Union released last month about the use of drones by police agencies contains cautionary tales about what's to come, very quickly, if citizens don't speak out.

Robotic process automation is increasingly popular as a way to speed up government work. But this isn't always the answer — and at times, it may cause an agency unforeseen headaches down the road.