Opinion

Though citizens are plenty accustomed to having the IRS reach into their wallets, the agency’s decision to use facial recognition software to verify identity when accessing personal records online was a step too far.

Surveillance technologies such as aerial drone surveillance and license plate scanners have tended to start being used by the government on the border before later making their way into U.S. cities.

Last year saw an immense change in both the stature and intensity of the government technology ecosystem. Jeff Cook, an investment adviser in the market, takes a run through the numbers and examines what they mean.

It was another busy quarter, especially in the public safety space. Investment adviser Jeff Cook runs through the most significant deals of the quarter and what the activity tells him about the gov tech market.

Expanding broadband and health-care services is essential not only for getting everyone connected, but also for helping communities during and after tornadoes, earthquakes, hurricanes and other natural disasters.

The productive working relationship the city of Austin, Texas, has established with its local university can serve as a framework for other governments interested in improving their communities with technology.

Particularly in light of the new federal cybersecurity grant program, governments need to establish updated cyber response plans that go beyond short-term solutions and set agencies up to tackle future risks.

Especially as autonomous vehicles become more common on city streets, it's in everyone's interest for states to offer fully digital e-titles to decrease costs, streamline processing and reduce fraud risk.

Research indicates police departments can and are using a device on vehicles to extract troves of text messages, contacts, emails and other personal data from a connected smartphone — all without a warrant.

Cities both in the U.S. and around the world are taking a forward-thinking digital approach to government experience, using automation and data analytics to better engage with residents and predict their needs.

The relative success of remote work has proved that in many cases government staff are just as, if not more, productive when they work away from the office. More agile structures like holacracy might be ones to model.

To reach communities that are unserved and underserved by current high-speed Internet availability, states and broadband providers that leverage available data will make the biggest impact.

Although digitizing government has become easier, the amount of unstructured data agencies hold remains a steep barrier to full transparency. Artificial intelligence could be the answer.

One market expert expounds on the combined influences of the pandemic and multiple federal spending bills — and why 2022 will be the year the gov tech ecosystem gets real at the grass-roots level.

Modernizing vital records management systems is essential for states not only during the COVID-19 pandemic, but also for increasing transparency and ease of access for constituents.

Users’ personal data is constantly at risk of being stolen. But if you feel things have gotten worse, it's not your imagination. As the pandemic moved more people online, cyber criminals took notice.

A corporate giant's appearance in the little town of Leeds, Maine, last week tells us a lot about why so many Maine residents still don't have access to reliable and affordable Internet service.

The Infrastructure Investment and Jobs Act designates broadband Internet access as an essential service and targets billions of dollars to close the digital divide.