Opinion

A citizen-centric parking payment platform in Austin, Texas, that works with connected vehicles’ in-dash systems and better manages curb space is a lesson for other cities on how to power ahead.

There's momentum — and funding — behind improving state and local government cybersecurity like never before. But as leaders ponder how to use it, they should remember that security is not about the latest slick tool.

Some state and local governments are turning to managed security service providers to shore up the substantial gaps in the cybersecurity workforce. The shift away from a more traditional hiring strategy has its benefits.

The new Virginia Commonwealth Cyber Initiative is already preparing students for important careers and protecting businesses, organizations and individuals from exploitive attacks.

Public-sector IT budgets are facing unique, though not insurmountable constraints in the wake of COVID-19. CIOs consider the pros and cons of monetary flush times, and how to build a better future.

If the country's infrastructure is to continue supporting its people — and if new federal funding is to be used well — then government officials must digitize, argues the CEO of Aurigo Software Technologies.

Shifts in how we think about work in a post-COVID-19 world could create an opening for fairer hiring with the help of asynchronous interviews, using AI to aid in reducing bias in recruiting.

An infrastructure bill provision that calls for cameras or sensors inside our cars to constantly monitor our eyes, head bobs and more does stand to bolster safety while at the same time raising privacy concerns.

Examples include last year's launch of a Policing and Racial Equity Dashboard which displays citations, arrests, use of force, citizen complaints by race, and details of closed internal affairs investigations.

In this quarterly series, gov tech adviser Jeff Cook reflects on a particularly wild three months of market activity, including huge deals involving Granicus, Mark43, OpenGov, NEOGOV, CivicPlus and others.

A zero-trust environment may suggest a hardened cybersecurity posture, but it’s important to keep the approach in check. Some definitions that go beyond questioning trust in data may be impractical.

The ability to verify online that someone is who they say they are is critical for an increasingly digital world. While a federal solution would be ideal, state-issued digital licenses are a move in the right direction.

As governments navigate the return to in-person work — or not — leaders must make deliberate efforts to make sure staff feel engaged and valued regardless of where they’re working from.

Drones can now do lots of things in this city better than people can. They can help look carefully at buildings’ roofs and facades without the need for scaffolding and sidewalk sheds, among other things.

The Biden administration’s proposals to increase funding for physical assets like roads are essential, but should not overshadow the need for digital infrastructure to maximize technology, equity and transparency.

With federal funding for broadband in the pipeline, anchor institutions like libraries are well-positioned to make themselves available to increase patron access to telehealth services.

If used properly, a body camera when assigned to police officers does not take sides, and therefore it draws a distinction between the type of competing stories that can often muddy a court case.

While governments have traditionally been risk-averse as they strive to do the people’s work responsibly, embracing new technologies and being open to how they can change and even improve the public sector is essential.