Accessibility

Transit agencies in New York City are turning to various technology solutions to assist riders in navigating and using their networks effectively and independently. Codes in use can be read in all types of lighting.

While mobile IDs promise new access for people with disabilities, a "one ID, one device" model and accessibility failures threaten to exacerbate the digital divide, according to experts in the field.

The Windy City has committed to maintain in-person access to its CityKey ID card program. However, the use of its online application platform is currently not available as officials reassess their processes.

The state recently reached a rideshare milestone in its partnership with GoGoGrandparent, an on-demand transportation and delivery service platform designed to offer older adults greater independence at no cost.

As the federal government’s approach to serving people with autism shifts under a new administration, states continue using technology to meet autistic people where they are, to provide support.

When design processes are inclusive, AI can be a tool to further government's accessibility goals. Here, two state accessibility officers offer their takes on where the potential lies and what to avoid.

In a national survey of 501 college students, researchers at the University of Texas at Austin found that more than 40 percent had a condition the ADA might recognize as a disability. Some said digital tools aren't meeting their needs.

The new Colorado Property Tax Map provides a centralized and accessible source of property tax estimates and taxation jurisdictions in an effort to keep property owners and other stakeholders informed.

Georgia launched "GAP" scores for state websites, publicly ranking quality, accessibility and SEO. Chief Digital Officer Nikhil Deshpande shared at NASCIO how the transparency fuels agency competition, boosting digital services for citizens.

Former Chief Accessibility Officer, Pennsylvania

State accessibility officers convened at the NASCIO Midyear Conference with a call to action: State and local governments must prioritize upgrading their websites to meet impending federal accessibility deadlines.

Visitors to the Colorado Department of Labor and Employment’s workforce centers and vocational rehabilitation centers can now access free American Sign Language interpreting services through a new pilot.

A school technology leader from Indiana improved accessibility and inclusion for his district by including UDL principles in ed-tech procurement requirements and using a rubric to evaluate potential purchases.

A report from the Center for Democracy and Technology provides suggestions for government in building an inclusive artificial intelligence ecosystem, to help ensure its tools serve people equitably.

The library has added Visual Accessibility Kits and more specialized items to its collection, in an effort to make content more easily accessible to patrons with low vision or blindness. The kits can be checked out at its 20 branches.

The president signed an executive order in January calling for the removal of references to diversity, equity and inclusion in federal government programs. It is already impacting those doing digital equity work.

From IT decentralization to education spending transparency, state legislators are looking to cut waste, improve oversight and reshape agency responsibilities. Bills address tech, cybersecurity, procurement and outdated language.

The company’s new step-by-step wayfinding app is available to users of the Washington, D.C., transit system. It spans 11,000 bus stops on 325 routes, as well as 98 rail stations, and does not collect personal data.