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The FBI’s annual Internet Crime Report shows that emerging technologies are shaping cyber theft, with digital fraud and related losses reaching new highs in 2025, topping more than $21 billion forfeited.
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Plus, Massachusetts is distributing nearly 27,000 devices, the Atlanta Regional Commission is launching a digital skills training initiative, Nashville is working to expand language access, and more.
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The deal provides Motorola Solutions with HyperYou’s agentic AI for handling nonemergency calls, as well as real-time language translation. The general idea is that AI can help alleviate call center staffing shortages.
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The state of Minnesota’s Department of Public Safety uses translation AI tech in its Driver and Vehicle Services division, expanding access to government services for non-English-speaking constituents.
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An educational consultant describes several specific examples, such as having students analyze and improve chatbot-generated essays, coach the chatbot to do better, and test what AI can and can’t do.
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Cities across Northern California are turning to AI-powered chatbots versed in dozens of languages to answer residents' questions and intake service requests for things like pothole repair, graffiti and parking fines payment.
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Evidence that comes from algorithms or that might be deepfake will have to go before a judge, who must then decide based on a number of mitigating factors whether it is admissible.
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Santa Clarita, Calif.'s recent website redesign features improved navigation for users on desktop and mobile devices and integrates the AI chatbot, Ask Sammy, to help users find exactly what they need.
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From streamlining digital services and improving accessibility to making agencies more efficient, government's responsible use of generative AI can open up new possibilities for improving the citizen experience.
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While AI appears to be a shiny new bauble full of promises and perils, lawmakers in both parties acknowledge that they must first resolve a less trendy but more fundamental problem: data privacy and protection.
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New features to the education software company's student assessment platform will generate questions based on the teacher's specified criteria, design rubrics for essay questions and recommend grades.
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Last week, several members of Congress reintroduced the Algorithmic Accountability Act, a bill that would help regulate new generative AI systems to protect constituents from potential harm.
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For the time being, it will be up to individual professors to decide how they will tackle artificial intelligence in the classroom, from warning students about cheating to preparing them to be leaders in the field.
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Every organization has behaviors they are trying to discourage or stop. So what can we learn from Airbnb’s use of data and AI to achieve overall business goals?
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Guidance on student use of generative artificial intelligence in college applications varies widely across North Carolina, but universities broadly expect students not to submit AI-generated writing as their own.
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Governors Josh Shapiro and Glenn Youngkin have issued new guidance on the use of artificial intelligence technology in state government. Both orders seek to create a more solid foundation for the rapidly evolving technology.
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The retailer and cloud computing giant has announced the first cohort of the AWS GovTech Accelerator Program. Thirteen startups focused on public safety and courts will soon get a chance to impress the public sector.
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The state of Florida is using artificial intelligence to monitor and transcribe the phone conversations of the 80,000-plus inmates within the prison system. Calls with legal, medical and religious representatives are exempt.
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Governments of all sizes are now on the front line of working with an emerging technology faster than ever before. But when it comes to generative AI, what are you really working with?
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County leaders this week trumpeted their early development and adoption of artificial intelligence use policy shaping how government employees will implement next-generation tools into the future.
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The second annual report on education technology trends by the State Educational Technology Directors Association notes that the emergence of ChatGPT has given state education leaders new problems to worry about.
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