Artificial Intelligence

Pennsylvania is the first state to formalize a partnership with OpenAI, and Gov. Josh Shapiro says the state will explore how AI can streamline government without eliminating workers.

If the recent past is any indication, higher education this year is likely to see financial stress, online learning, a crisis of faith in leadership, emerging tech such as AI and VR, cybersecurity threats, and a desperate need for skilled IT staff.

The California Department of Tax and Fee Administration is looking for a solution capable of using generative AI to generate potential responses to taxpayers via telephone and live chat.

As Delaware confronts some of the perennial — and growing — problems that face state government, it’s turning to cloud transitions and identity management while developing new guidance.

The City University of New York (CUNY) is using $75 million from the Simons Foundation to hire new faculty for courses in advanced computer science, and to support AI research efforts with other institutions in New York.

CIO Katie Savage explains how the state is taking a more holistic, collaborative approach to updating legacy systems, maturing its cyber team and establishing user-friendly design processes.

California Attorney General Rob Bonta joined 25 other top state attorneys to ask the federal government for an inquiry into how AI technology could make it more difficult to protect consumers from illegal scam calls and texts.

A glimpse into the future of claims handling as Wisconsin works to apply generative AI to a UI chatbot to provide customers with a more responsive experience. Meanwhile, Nevada plans to use a chatbot to help understand equity challenges and increase application accuracy.

In a discussion about the near future, the writers and editors at Governing walk through the legislative issues to keep an eye on this year. Technology, budget and transportation top the list.

CivAI is creating a toolkit that will help state and local government leaders address the risks as they start using the rapidly evolving technology for more use cases.

In a 34-page guide to generative AI in schools, the North Carolina Department of Public Instruction advised that using AI should not automatically be considered cheating, as students will need to learn how to use it.

Mark DiMauro, a University of Pittsburgh assistant professor, gave the example of using AI to simulate ancient philosophers holding a conversation, tutor students on Greek playwrights, and provide curriculum updates.

Answer: Yes.

Over the past year, the state’s IT journey has been propelled by an emphasis on system modernization, digital government services and strategies to integrate emerging technologies.

Proponents believe that artificial intelligence can eliminate biases in gymnastics judging, making the sport both more fair and more transparent for viewers and for the gymnasts themselves.

The world is at an AI crossroads that could either greatly benefit humankind or deepen inequality, depending on how we use it, the International Monetary Fund said in an analysis released Sunday.

Intel helped the startup show that its traffic management technology can be used with what results said were "minimal processing." That could make such tools easier for public agencies to deploy and use.

Connecticut's AI Task Force shared a report from the Connecticut Academy of Science and Engineering that said universities will likely need a centralized, high-powered computer center with financial support from the state.