Government Experience

The Office of Arts, Culture and Entrepreneurship has launched a new mural map and smartphone app to bring attention to the work of local art and artists. In recent years, the city has focused on replacing graffiti with murals.

The newly released app allows users to submit requests in a wide range of categories, including abandoned vehicles, anonymous criminal reports, public records requests, broken streetlights and other services.

The cyber incident continues to disrupt services like accepting payments and issuing and processing permits. The county says it is looking for fixes and actively investigating the incident with the help of third-party specialists.

Some public-sector agencies are getting good — and very funny — on Twitter. From states and cities to special districts and public safety, here's a nonexhaustive look at a few of our favorites.

The State Risk and Authorization Management Program (StateRAMP) announced its 2023 board of directors Friday, led by Arizona CIO JR Sloan. A mix of public- and private-sector voices make up this who’s who of gov tech.

They are young, starting careers and are beginning to vote. But Gen Z and its traits and attitudes promise to influence gov tech soon enough. What can the industry do now to prepare for that future?

The California Department of Justice recently launched a new online portal that gives survivors of sexual assault a way to track the status of the DNA evidence kits associated with their cases.

New York City Office of Technology and Innovation recently released its strategic plan that looks to improve the city’s overall posture in the technology space — starting with an effort to improve technical literacy.

In the recently released 2022 Invest in What Works State Standard of Excellence analysis, eight leading states were recognized for their work with data and evidence to guide policymaking decisions.

San Diego County has launched two new efforts to help combat homelessness: the adoption of a policy enabling the use predictive analytics to help those at risk, and an app to help connect people experiencing homelessness with resources.

After the Indianapolis Housing Authority suffered an early October ransomware attack, Section 8 landlords report not getting paid and question whether their personal data was compromised.

Plus, the Biden-Harris administration has released a resource to accelerate infrastructure projects; California breaks ground on its middle-mile network; Results for America highlights data-driven work successes; and more.

At the NASCIO Annual Conference, Missouri CIO Jeff Wann laid out the details of how his team is breaking down data silos and building a seamless way for residents to access all state services.

The vast majority of states and local governments now offer open data in one form or another. Looking through the data sets on perhaps the most popular open data host, we found out what they’re publishing.

The city of Dallas Police Department and the Dallas Fire-Rescue Department have adopted what3words, an application that enables the emergency response teams to better their missions with improved location detection.

This year, eight states earned IT Recognition Awards for using IT to solve critical business problems and improve government service delivery. The projects ranged from critical health-care systems to single sign-on platforms.

The deal reflects the growing tendency in the gov tech space toward integrated platforms, according to Granicus CEO Mark Hynes. Both companies have been expanding recently via other acquisitions.

At Bloomberg CityLab 2022 this week, local leaders from around the globe came together to define the role of digital innovation for cities and how a solution-centered approach to technology can make its impact sustainable.