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The deal provides Motorola Solutions with HyperYou’s agentic AI for handling nonemergency calls, as well as real-time language translation. The general idea is that AI can help alleviate call center staffing shortages.
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The seller of ERP, budgeting, permitting and other software turns to a company insider to lead its next phase of growth. The company, backed by Cox Enterprises, holds a relatively high valuation for a gov tech firm.
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Born from the chaos of 9/11, FirstNet provides a mobile phone network designed for public safety professionals. The new deal comes as the U.S. Congress considers a 10-year reauthorization of FirstNet.
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The Jefferson County Communications Center in Colorado has adopted a new platform to improve emergency operations. The new system uses artificial intelligence to improve efficiency.
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Emergency dispatch workers face a flood of calls that don’t require immediate assistance, or don’t even seem serious. Versaterm’s newest product aims to reduce that problem — and the stress on call takers — via software and AI.
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The aim? To help craft technology that can power smart cities. The call for candidates comes as more accelerators and incubators provide guidance and other vital assistance to government technology companies.
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Two tech firms are adding updated radar to unmanned aircraft, hoping to give police and firefighters better eyes in the sky and options for longer automated flights. The deal could help agencies with staffing woes.
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The combination of Axon’s real-time crime platform and LVT’s mobile monitoring solution will allow businesses and law enforcement to better monitor potential threats and respond with optimal situational awareness.
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A new survey from Euna Solutions dives into the issues that worry people who do government procurement. The results also show how those professionals are reacting to the challenges in their vital gov tech field.
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Brendan Babb, chief innovation officer and Anchorage i-team director, shares practical insights and real-world experiences with generative AI in and around city government.
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Cambridge, Mass., wants to persuade more property owners to change from heating oil to electric heat to soften the impacts of climate change. A city official and a BlocPower executive explain how that can be done.
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A strong quarter gives 2024 the chance to set records for market activity in the government technology space, with a wide variety of dealmaking putting the first half of the year comfortably ahead of last year’s numbers.
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When the police department in Laredo, Texas, deployed new software, they used it to reduce firearms incidents while also mapping dangerous roads. But other lessons followed — lessons other agencies can use.
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A dozen educators and five ed-tech companies earned “champion” status from Amazon Web Services, qualifying for spots on the AWS website and support from its experts and other educational leaders.
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As much of communication is handed over to connected devices, the newest product from RapidSOS offers processing for sensor-initiated 911 calls. The company is also focused on firefighting tech.
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Social media screening company Ferretly has launched a tool to help officials weed out extremists who apply for such election-season jobs as canvassers and poll watchers, the latest example of election-securing tech.
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The move comes as the e-commerce giant’s Amazon Web Services continues to gain more footing in the public sector. Meanwhile, gov tech accelerator CivStart provides an update of its own work promoting innovation.
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OpenCounter, known for its permitting and licensing portals, was one of the original six companies to form the company now called Euna Solutions. Now, OpenCounter will join a fellow permitting-focused company in Accela.
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The looming release of iOS 18 promises to bring improvements to emergency call handling and dispatching. Nashville, meanwhile, has begun using a new 911 call platform designed to make life more efficient for emergency call takers.
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Granicus CEO Mark Hynes outlines the role of technology in modernizing government services and discusses strategies for enhancing citizen engagement and participation.
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That’s one of the main ideas driving a deal between Geographic Solutions and California prison authorities. The company’s software is helping give soon-to-be-released inmates a chance to apply for jobs.
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