GovTech Biz

The constituent management software provider plans to hire more people and boost customer service as it grows. Polimorphic recently launched a natural language search tool for local governments.

A survey from the gov tech company Springbrook Software found that most people prefer to pay their local government bills online, but they want easier navigation, better access to data and better payment options.

After a slow second quarter, activity picked up between July and October, including some market-signaling moves such as a major investment in Accela that could spur further dealmaking in the coming months.

This growing form of getting more from data is helping officials analyze spending that took place without top-level oversight. The tool could find its way into the hands of other public agencies for a variety of tasks.

The latest funding round was led by Andreessen Horowitz and included Google’s AI investment arm. The money will go toward expanding Prepared’s workforce in engineering and other areas as it grows its paid offerings.

ResourceX offers governments a way to budget based on strategy and outcomes instead of line items. Tyler Technologies announced a buyout of the company on the same day as a separate acquisition.

The gov tech giant has bought ARInspect, which sells an AI-backed platform for inspections of bridges, utilities and other public-sector assets and facilities. The move marks Tyler’s second AI buy in recent months.

That’s the question at the heart of the deployment of a new case management system by the Los Angeles County Public Defender’s Office. The agency’s CIO and an exec from Publicis Sapient talk about what is driving use of this new tool.

The new HelpDesk AI from Springbrook Software is designed to help customers find information about HR, payroll, tax collection and other tools. This marks the latest use of ChatGPT in tech made for local government.

Ohio's TALEN pilot program aims to create a statewide real-time crime center to create a network of thousands of public and private cameras. Records reveal several obstacles have stalled the project.

The gov tech vendor is working with DATAMARK to provide emergency responders with more access to GIS data and experts. The move reflects the growing interest in GIS to improve state and local operations.

Sabra Horne, former chief of the innovation hub within the U.S. Cybersecurity and Infrastructure Security Agency, discussed with ICYMI the need to train the next generation of public-sector innovators and how to do it.

At the Google Public Sector Forum, the tech giant announced new efforts focused on AI, citizen engagement, cybersecurity and other areas. The work could influence activities at all levels of government.

The Montana Office of Public Instruction is adopting DreamBox digital learning tools statewide following Discovery Education's recent acquisition of the ed-tech company DreamBox, an announcement said.

A new testing program involving public safety tech vendor Axon and Dedrone seeks to find out. The goal? Win approvals for drones that fly beyond the visual line of sight, which could improve emergency responses.

Gov tech veteran Tom Amburgey discusses his new role as CEO of Euna Solutions, how the company's mission aligns with his own and shares his insights from the public sector.

A small North Carolina town hosted a test pilot of an all-electric, autonomous public transportation shuttle. Survey data reveals what riders said about how they felt before and after riding. 

The mobile app seeks to make it easier for transit drivers to complete administrative tasks, keep in touch with management and communicate about schedules. It also aims to help agencies retain drivers amid a shortage.