Workforce & People
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Melissa Scott was a veteran of Philadelphia IT before taking the lead as CIO in 2024. Her experience gave her insight into how the city should approach new technologies to best support staff and residents. -
In 2025, the state launched its Frontier Stable Token and advanced system modernization; in 2026, the IT team will build on that foundation to leverage technologies like AI while building trust.
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Plus, during the State of the Net conference, officials discussed broadband funding proposals and the importance of AI-supporting communications infrastructure; new state bills address broadband; and more.
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State leadership has been working on key IT initiatives in 2025, from a digital ID project to a customer experience initiative to bolstering their cybersecurity approach. That work is expected to advance in 2026.
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The Teradyne plant in Wixom is expected to house manufacturing for Universal Robots’ collaborative robots. It will serve as the company’s new U.S. Operations Hub, with support from a $2.7 million grant.
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Martha Norrick left her job earlier this year and has since joined the incoming mayor’s transition team on technology. She was an advocate of open data and data literacy.
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SponsoredOne-off ed-tech trainings aren’t enough for safe, meaningful AI use in classrooms. A new guide from SETDA and partners outlines practical steps for states and districts to build sustained professional learning systems that actually change practice.
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The state will join others in establishing a C-level artificial intelligence leadership role, as officials look to expand the use of AI tools under clear governance expectations, while ensuring that work follows state priorities.
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The Washington State Broadband Office has a new director, Jordan Arnold, who previously served as a senior policy adviser on broadband within the Biden administration. She will start in January.
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Jeffrey Stovall, who served as CIO for Charlotte, N.C., for more than 10 years will head up Dallas IT operations starting in January. The longtime technologist has said he places a high value on cyber infrastructure.
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Agencies report that critical IT positions remain hard to fill, but finding the right people takes more than job postings. States are expanding intern and apprentice programs to train and retain talent.
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Arizona's first chief data and analytics officer Josh Wagner explains how good governance and quality data build a culture where innovation can thrive and agencies can have meaningful impact for residents.
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Lawson, who has cybersecurity experience in municipal, state and federal roles, has previously served as CISO and chief technology officer for Alaska, and as assistant CIO and CISO for the city of Phoenix.
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The state’s acting CIO Bryanna Pardoe helmed its digital experience office until October. She has since been selected to lead technology efforts and serve as deputy secretary for information technology.
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Tai Phan, who became Oklahoma’s chief technology officer in March, will now lead the state's efforts to expand responsible AI adoption and support agency innovation.
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The state's capital city is looking for a new chief information officer to lead an information technology department of about two dozen now that its previous CIO, Randi Stahl, is no longer with the city.
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Minnesota Chief Transformation Officer Zarina Baber explains how modernizing not only IT but all executive agencies and moving to an agile product delivery model is driving maturity statewide.
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The city’s new chief digital equity officer, Paolo Balboa, talks about the role of trust in bringing more people to technology — and bringing more tech to people. He describes his vision as NYC prepares for a new mayor.
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Because artificial intelligence is always learning, its introduction in government means agencies must continually adapt as well, as must leaders who want to evolve their management styles.
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Dent, who served as the chief information security officer of the state’s most populous county for more than two decades, is stepping down as of Friday. A new CISO has taken over cybersecurity efforts.
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People are less worried about AI taking humans’ jobs than they once were, but introducing bots to the public-sector workplace has brought new questions around integration, ethics and management.
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