From building AI tools to running everyday operations, the National Association of State Chief Information Officers finds CIO and accessibility officer collaboration are key to inclusive, efficient digital services.
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Meredith Reynolds will step in as acting director of the city’s Technology and Innovation Department, upon the departure of its leader Lea Eriksen. A national recruitment for her successor is underway.
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Plus, North Carolina is investing millions in broadband, legislation has advanced in U.S. Congress to assess satellite broadband in the Appalachian region, AI is impacting wireless network demand, and more.
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Gov. Mikie Sherrill, who took office in January, wants more public safety tools to protect stops and stations, and a better user experience. She has ordered officials to come up with a plan.
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A new action plan is guiding a long-term modernization intended to enhance its agility with staff and residents alike. AI tools are part of a priority project underway and will help manage phone calls.
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From Pilot to Launch: What will it take to scale AI in government?
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As fears of an AI “bubble” persist, officials and gov tech suppliers are looking to move past pilots and deploy larger, more permanent projects that bring tangible benefits. But getting there is easier said than done.
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Artificial intelligence has been dominant for several years. But where has government taken it? More than a decade after the GT100's debut, companies doing business in the public sector are ready to prove their worth.
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The boom of early Internet in the mid-1990s upended government IT. The rise of artificial intelligence isn't exactly the same, but it isn't completely different. What can we learn from 30 years ago?
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The growing presence and sophistication of school surveillance tech — combined with differing legal processes and local decision-making — leave open questions about how footage is accessed, shared and governed.
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Paid for by a federal grant to modernize Department of Transportation avalanche systems, the devices can send real-time cellphone alerts. The funding is to pilot tech that is “not yet widely adopted.”
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At least 130 education bills were introduced this session, including one to restrict student use of personal electronic devices, and one requiring the state to develop guidance and best practices for AI use.
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Third-party forensic specialists are working with Alamo Heights Independent School District's IT staff to restore systems and figure out why the district has been locked out of Internet access this week.
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Grand Traverse County received $18 million from the $1.9 trillion American Rescue Plan Act. It has awarded $15 million — with more than a quarter of those funds going to infrastructure. Broadband is among the potential uses in that category.
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The online guide, accessible via the Bridgeport Police Department website, aggregates information from emergency dispatch to show burglaries and vehicle thefts. Residents can view incident dates, times and partial locations.
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As governments nationwide work toward providing digital services via an Amazon-like experience, CIO Greg Lane outlines launching Delaware’s single sign-on solution with a payment portal.
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County leaders and officials at Internet service provider ToledoTel celebrated the first high-speed Internet connection Friday in a project that will bring broadband to more than 2,300 homes and businesses around the city of Winlock.
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Among its directives, the order from the Maryland county’s executive creates an AI task force that will be responsible for drafting strategies, use cases and priorities. “Digital access equity” is central to that work.
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Tacoma's Equity Index is a data-driven tool that allows leadership to not only measure progress in ensuring equitable services, but also to see interconnected outcomes on issues like safety community-wide.
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