State CIO Kristin Darby describes the search for an agentic, auditable enterprise resource planning system, and why 2026 marks a shift from incremental upgrades to exponential change across state technology.
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The city’s tourist-heavy Oceanfront neighborhood is using a digital parking solution from eleven-x to improve parking management and grow revenue in its “resort area.” Area residents will get parking credits. -
Plus, federal legislation supporting rural Internet access gets introduced, Utah’s legislature will consider a law establishing digital literacy education, Texas is investing millions in broadband expansion, and more.
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Gov. Mikie Sherrill, who took office this week, orders improvements to the permitting process, calling for a dashboard and other work. She also wants to use AI to improve state operations.
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The Hawaii Department of Transportation has launched its Eyes on the Road project, which leverages dashcams in private and state-owned vehicles to gather vast amounts of information on roadway conditions.
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Cybersecurity
From The Magazine
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People are less worried about AI taking humans’ jobs than they once were, but introducing bots to the public-sector workplace has brought new questions around integration, ethics and management. -
As governments at all levels continue to embrace new developments in artificial intelligence, cities are using automation for everything from reducing first responder paperwork to streamlined permitting.
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Agencies report that critical IT positions remain hard to fill, but finding the right people takes more than job postings. States are expanding intern and apprentice programs to train and retain talent.
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The American Medical Association awarded $12 million across 11 institutions to implement artificial intelligence-powered feedback for students on tasks like clinical reasoning and interactions with patients.
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A recent promotion through the state-funded CalKIDS initiative highlights how the state of California is using education savings accounts to address technology access for students.
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Hawaii has received federal approval to begin spending nearly $149 million to expand high-speed Internet statewide, marking one of the largest digital infrastructure investments in state history.
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The bill would prevent “economic prejudice” by prohibiting surveillance pricing in grocery stores, banning surge pricing on essential goods and pausing the rollout of electronic shelf labels.
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A month after a ransomware attack hit Minnesota's capital city, Mayor Melvin Carter is proposing a $1 million cyber investment. Still, the IT department is set to receive less new spending than many other departments.
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The University of North Carolina at Greensboro is among the first to adapt Microsoft’s SharePoint platform into a student planner, replacing paper versions with a more dynamic tool.
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With residents and workforce in mind, the state CIO and the Oklahoma Office of Management and Enterprise Services plan to continue moving toward modernization, transparency and integration.
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The experience of accessing public benefits online can vary greatly and is shaped both by a state’s digital identity management approach and the applicant's experiences, according to a report released Tuesday.
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Justin Sherwood, who has been chosen to lead county technology, aims to modernize systems, strengthen cybersecurity and enhance public services. He has more than a decade of experience in North Carolina municipal IT.
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Implementing AI isn't just about using flashy new tech tools. To make it work well in the public sector, agencies need to make a culture shift around what AI can and can't do. Communication professionals can help.
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