The deal provides Motorola Solutions with HyperYou’s agentic AI for handling nonemergency calls, as well as real-time language translation. The general idea is that AI can help alleviate call center staffing shortages.
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San Jose, Calif., formed the GovAI Coalition in 2023 to bring technologists from different sectors together to collaborate on AI governance. After a unanimous vote, it will now go forward as a nonprofit. -
The National Association of State Chief Information Officers’ fourth look at the chief privacy officer role finds 31 states now have one — but lack of staffing and funding are among the challenges.
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The Mamdani administration is seeking to bring curb management into the 21st century — in some cases, policies haven’t changed much since the 1950s. That could mean more parking and different ways to collect trash.
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After more than a year as interim chief technology officer, Tamara Davis now formally leads enterprise technology alongside Stephen Heard, who was affirmed in January as the county’s permanent CIO.
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From The Magazine
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From Pilot to Launch: What will it take to scale AI in government?
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As fears of an AI “bubble” persist, officials and gov tech suppliers are looking to move past pilots and deploy larger, more permanent projects that bring tangible benefits. But getting there is easier said than done. -
Artificial intelligence has been dominant for several years. But where has government taken it? More than a decade after the GT100's debut, companies doing business in the public sector are ready to prove their worth.
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The boom of early Internet in the mid-1990s upended government IT. The rise of artificial intelligence isn't exactly the same, but it isn't completely different. What can we learn from 30 years ago?
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An incoming doctoral student in the UM School of Information built a digital campus map focused on student needs: empty classrooms for studying, transit routes, university services and even weather information.
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A spokeswoman for Alamo Heights Independent School District cited the ongoing investigation as reason not to divulge whether the district paid money to cyber criminals following an attack on the network in March.
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Statewide, more than 180 law enforcement agencies ― nearly a third of all agencies in Michigan ― now use Flock Safety technology, according to data compiled by the company.
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Six Tennessee universities will use a new online platform to match researchers with industry for sponsored research and development.
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A new career-mapping tool will give Utah middle schools, high schools, postsecondary institutions and workforce programs a dashboard to help students find their path and agencies to track their progress.
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Rashida Richardson, who has a background in law and artificial intelligence, has joined Mayor Zohran Mamdani’s administration. There, she’ll assist the city’s data management office.
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City CIO Zach Posner, who was previously CIO for Salt Lake County, will prioritize three things in his new role: governance, service delivery and AI. He was appointed in February.
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County commissioners will vote on accepting a nearly $10.7 million federal grant that would help police spot and deal with unauthorized drones during 2026 FIFA World Cup games in June.
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Officials in Weld County, Colo., will consider code amendments that would allow data centers in industrially zoned areas. Interest could provide an “economic opportunity,” a commissioner said.
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A dozen public agencies in Kansas will receive funding for projects that involve drones, AI, smart signals, digital twins and more. The spending reflects some of the hottest trends in gov tech.
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