The largest city in Kentucky recently hired a public-sector AI leader, and marked the first AI pilot for the local government. Louisville, in need of affordable housing, wants to build AI leadership.
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New technology is helping digitize the credit card account management and accounts payable processes for the small Idaho city. Doing so has saved more than 100 staff hours a month.
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CIO Shawnzia Thomas decodes why "cyber discipline" drives AI, modernization, and trust in Georgia’s 2026 tech agenda, and how cyber resilience is achievable through digital literacy and upskilling.
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Stephen Heard, now the county’s permanent CIO, is a veteran technologist whose time with the local government dates to April 2007. Prior to becoming interim CIO, he was chief technology officer for five years.
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Gov. Greg Abbott has appointed Crawford to serve as insurance commissioner for a term of about one year. Her replacement as state CIO and executive director of the Department of Information Resources is developing.
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Cybersecurity
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People are less worried about AI taking humans’ jobs than they once were, but introducing bots to the public-sector workplace has brought new questions around integration, ethics and management.
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As governments at all levels continue to embrace new developments in artificial intelligence, cities are using automation for everything from reducing first responder paperwork to streamlined permitting.
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Agencies report that critical IT positions remain hard to fill, but finding the right people takes more than job postings. States are expanding intern and apprentice programs to train and retain talent.
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Researchers worked with the Federal Reserve to create a predictive model that assesses hundreds of institutional characteristics to estimate the likelihood that a college might close.
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Schools in the state have until July 1, 2026, to enact their own AI usage policies. The new model AI policy is intended to assist districts, which can either adopt it or customize it to meet their needs.
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The county executive said he has directed staff to “begin the process to pass a local law” barring collection of such data. If passed, the county would likely be in the vanguard on biometric data oversight.
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Plus, New Mexico has launched its three-year broadband plan, North Carolina has debuted a program to expand Internet access in rural communities, a report shows progress on broadband expansion, and more.
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The technology has begun responding to 10 types of low-risk, non-emergency calls, including information requests, for Emporia, Kan.; Lyon County; and Emporia State University. Escalations are transferred to humans.
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The Georgia Superior Court Clerks’ Cooperative Authority has said it found an intrusion Nov. 21 and “immediately activated” defensive controls. The organization was able to interrupt the incursion underway.
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Some 10,000 public parking spaces in Boston are now under new management, as the city has deployed a new solution to aid it in bolstering compliance, collecting payments and monitoring other parking functions.
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In collaboration with NASA’s Interstellar Mapping and Acceleration Probe (IMAP) mission, Sonoma State University students built and launched a satellite to monitor how solar wind interacts with the upper atmosphere.
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Jeffrey Stovall, who served as CIO for Charlotte, N.C., for more than 10 years will head up Dallas IT operations starting in January. The longtime technologist has said he places a high value on cyber infrastructure.
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If the federal government succeeds in dismantling the Department of Education, it could impact the sharing of new adaptive or assistive technologies, communication devices and workforce development programs.
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