With the advent of generative AI (GenAI), governments have even more opportunities to streamline operations and deliver personalized constituent experiences. GenAI can automate information retrieval, categorize insights and generate unique responses to user requests.
Some organizations are embracing this emerging technology for new uses and pilot programs. Others have adopted a more cautious "wait-and-see" approach. Regardless, it’s imperative that governments develop guardrails and regulations to mitigate legal, ethical, privacy and financial risks.
Regulatory frameworks that address the use of AI and GenAI focus primarily on data protection, IT infrastructure security, responsible use of constituent data and trustworthy interactions between virtual assistants and the humans who use them. In the absence of federal AI statutes, some states, including Maine and Washington, have banned GenAI use until well into 2024. Others, like California, Massachusetts, New York, Oklahoma, Rhode Island and Pennsylvania, have established policies around how government entities should procure and use AI and specifically, GenAI. Additionally, some cities, including Boston and Seattle, have established their own policies for the use and regulation of GenAI.
The following is a consistently updated list of generative AI policies, guardrails and other guidance being implemented by states, cities and organizations throughout the country.
Major Generative AI Platforms
- OpenAI’s ChatGPT
- Google Bard
- Microsoft Bing Chat Enterprise
- Microsoft Azure OpenAI
- IBM watsonx
- AWS Generative AI Solutions
- DALL-E
- Midjourney
- Anthropic Claude 2
- Meta’s Llama 2
Example Policies/Regulations
Federal Guidance
- Executive Order on AI + Fact Sheet
- NIST AI Management Framework
- Blueprint for AI Bill of Rights
- National AI Resource Task Force Final Report
Government
- City of Boston, Mass.
- City of Seattle, Wash.
- City of San Jose, Calif.
- City of New York, N.Y.
- State of Kansas
- State of Connecticut
- State of Rhode Island
- State of Utah
Education
K-12
Higher Education
Education/Training Resources
General Market Training
- Google’s Generative AI Training (Free)
- AWS Generative AI for Executives (Free)
- AI Skill Building Resources (Varies)
Government
- Part 1 - ChatGPT Unleashed (101 Overview)
- Part 2 - Q&A
- Generative AI Summit for State and Local Government
- Part 3 - What’s Next for Generative AI
- Part 4 – October Update
Education
- Part 1 - ChatGPT Unleashed (101 Overview)
- Part 2 - Q&A
- Part 3 - What’s Next for Generative AI
- Part 4 – October Update
Major Market News/Trends
General
Government
Education
- Generative AI Hits Education, Ushering in a Sea Change for Schools
- Walton Family Foundation ChatGPT Teacher/Student Survey
Resources
Government
Education
