That’s a long way of saying that Google has debuted Emergency Live Video on Android.
It works like this: During a request for help in an emergency, whether via call or text, the dispatcher can send a request to share live video via a prompt.
A single tap fulfills that request, after which streaming content from the device helps the actual first responders “quickly assess the situation and get you the right help in the moment,” according to a Google blog from Alastair Breeze, an Android software engineer.
The live video feature is “encrypted by default,” according to the blog, and users can stop sharing the feed at any time.
Motorola Solutions and RapidSOS — two large suppliers of public safety technology — have already announced their support for this latest gov tech move involving Google.
“Visual context can change the entire trajectory of an emergency response, whether it’s coaching a parent on the Heimlich maneuver for a choking child or providing a lifeline during a home invasion when it’s unsafe to speak but the video can speak for you,” said Todd Piett, senior vice president of Command Center Software for Motorola Solutions, in a statement. “We’re collaborating with Google to deploy this to [emergency call centers] across North America at scale, giving 911 the eyes they need to help you when seconds count.”
The launch of the live video feature comes during a busy and transformative time for emergency dispatch, during which major investment has flowed to RapidSOS and other suppliers in this space.
The spread of livestreaming and similar mobile-centric capabilities is helping to drive this growth, as is the increasing use of artificial intelligence. Drones also play a significant part in the long-term plans for better emergency dispatch and getting real-time information to police, fire and medical personnel.
