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In this Government Technology Q&A, Jim Carlson, director of public safety business development at Lumen, discusses how the NG9-1-1 landscape is evolving and how public safety organizations can build a robust ecosystem to take advantage of all the functionality it brings.

Patients who need a doctor, nurse practitioner, counselor or other health professional will continue to benefit from video or telephone visits after the COVID-19 pandemic, central Illinois officials said Monday.

Hacking of patient info reported to the U.S. Department of Health and Human Services have soared 153 percent to 276 incidents this year compared with the same period in 2020, according to a federal database.

The Hawaii State Department of Health has announced that it will be bringing telehealth services to 15 libraries in underserved and rural parts of the state at the end of this year, thanks to federal funding.

The Dixie Fire burning in Plumas and Butte counties, at 197,487 acres as of Monday morning, had produced smoke that settled into a blanket of foggy, cool air, shielding the fire from direct sunlight and high temperatures in the 90s.

As electric vehicles steadily become more common, StreetLight Data is working with an EV charging company to offer its government clients an AI tool for finding ideal locations to install new infrastructure.

In a matter of fewer than three hours on July 17, the normally placid brook running under Chase Hill Road swelled roughly 12 feet over its banks and sent a cascade of debris and racing water toward Taft Pond Road.

The Regional Transit District in Colorado needs to increase ridership, so it is looking at the option of using pandemic relief funds to reduce fares, but that idea could spell trouble for the overall budget.

Though much smaller than places like Greenwich and Stamford, Westport ranks first in Connecticut for electric vehicle registrations per capita. Westport's support for EVs stems from its affluence and environmentalism.

Between April 27 and July 16, hackers attacked Florida's unemployment insurance website. The criminals may have acquired up to about 58,000 Social Security numbers of unemployed Floridians, among other data.

Some state legislators feel it should be illegal for organizations to pay ransomware criminals, as payments may encourage more attacks. However, a number of cybersecurity experts have spoken against such bans.

Spurred in part by a retirement incentive program, the loss of almost a dozen IT leaders leaves New Mexico State University searching for a permanent CIO and reevaluating its plans and cybersecurity posture.

Criminal ransomware attacks launched from Russia have shaken the U.S. but are not particularly valuable to Putin, experts say. The right political pressure could reduce this kind of cyber crime.

Answer: By putting their solar energy into the grid.

The pandemic has pushed governments to provide better digital services for constituents. To understand how agencies are responding, the Center for Digital Government and AST surveyed state and local leaders across this country. Watch this brief video for an overview of the survey results and links to additional resources.

Higher education institutions from Washington, Idaho and Montana are collaborating through a $1.5 million Department of Defense grant to create the Northwest Virtual Institute for Cybersecurity Education and Research.

Nursing homes struggled to follow infection control rules for years prior to the arrival of the novel coronavirus. But for the first time during the pandemic, every nursing home in the country received an infection control inspection and some were visited multiple times.

What makes us fail while trying to do our best?

And what does that mean?

Notes from a Seattle DMC meeting.

New cases being fed by the unvaccinated.

What the projections are for Europe — and us.

A new approach and new partners joining the response.

An example of how to communicate information.

The target audience is executives, public safety professionals, crisis managers, operations teams, and GIS professionals from all sectors