Public Safety
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The deal provides Motorola Solutions with HyperYou’s agentic AI for handling nonemergency calls, as well as real-time language translation. The general idea is that AI can help alleviate call center staffing shortages. -
Louisiana’s most populous city is the latest government to have an AI agent answer 311 calls instead of a human. The shift will happen in coming months; the AI has been trained on three years of 311 calls.
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Born from the chaos of 9/11, FirstNet provides a mobile phone network designed for public safety professionals. The new deal comes as the U.S. Congress considers a 10-year reauthorization of FirstNet.
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Los Angeles police officers record roughly 8,000 interactions with the public on body-worn cameras, and most of that footage goes unseen. Artificial intelligence might soon be tapped to help.
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When emergency notifications weren't as effective as they needed to be during wildfire season, Spokane emergency dispatchers worked with county GIS as well as a new app that pushes out more accurate information faster.
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Following a deadly shooting in Lewiston, Maine, Oct. 25, lawmakers on both sides of the aisle have submitted bills that would restrict gun access, promote mental health care and support victims of gun violence.
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The Fifth National Climate Assessment, released this week, says Pennsylvania is poised to experience more severe rainstorms, flooding and extreme heat due to climate change, as are other Northeastern states.
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A new testing program involving public safety tech vendor Axon and Dedrone seeks to find out. The goal? Win approvals for drones that fly beyond the visual line of sight, which could improve emergency responses.
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The new Everbridge 360 joins an increasingly crowded field where companies are racing to produce better dashboards. This new product offers upgrades and what the company calls a “unified view” of critical event management.
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The funding will come through FEMA programs aimed at improving firefighting and will be used to provide protective gear, training and supplies to emergency personnel.
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The U.S. Drug Enforcement Administration’s FLIR technology helped catch Danilo Cavalcante after his escape from prison in Pennsylvania, but severe weather rendered the tool useless during a critical part of his capture.
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A newly formed team within North Dakota Information Technology is taking an in-depth look at emergency communications across the state with a focus on interoperability, security and resilience.
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Government agencies are working to conform to a changing social media landscape these days, with Twitter’s rebranding to X — among other things — presenting challenges.
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Inspired by mass shootings at schools, the "Lightguard" temporarily impairs the vision of shooters and other assailants, giving people time to negate threats and seek safety until law enforcement intervenes.
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North Carolina's third largest school district is installing new video cameras, upgrading existing ones in schools and buses, and expanding the use of high-speed body scanners from high schools to middle schools.
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Residents and businesses often call 911 to report cyber crimes, yet officers in smaller jurisdictions aren’t always prepared to identify cyber incidents, collect digital evidence or identify the relevant laws involved.
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The organizers of a new program that keeps two St. Louis, Mo., recreation centers open late on weekend nights to keep kids off the streets say they plan to boost social media outreach after low turnout.
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The City Council approved the Coastal Storm Risk Management Project, a large-scale series of flood mitigation projects over the next 10 years — at a cost of more than $2 billion.
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The Peabody-based North Shore Radio Association (NSRA) took part in the annual Amateur Radio Field Day, a 24-hour event held by the American Radio Relay League.
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The crux of the issue is how to respond to growing youth gun violence in Denver and whether having police on campus would have prevented two high-profile shootings at East, the city’s largest high school, earlier this year.
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The ALERTCalifornia network has the capability to funnel data to researchers studying the multiple environmental causes of wildfires, while also granting the public and first responders real-time visual access to detect threats.
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