Government Experience
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Work on the new portal began in 2023, with the next phase scheduled for 2026. Nevada joins other states in setting up such portals for a variety of tasks, including accessing services such as unemployment benefits. -
The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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Jeffery Marino, director of California’s Office of Data and Innovation, reminded attendees at last week’s Government Innovation Summit that they make the rules on implementing technology.
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There is a worldwide network of professional, around-the-clock agents who are lending their eyes through a phone app called Aira, which users can deploy at the state’s 42 parks.
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Iowa Child Care Connect, a new website unveiled by state Gov. Kim Reynolds, comes out of a recommendation from a task force she created to look into improving the access to and affordability of child care.
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Illinois' DMV modernization hit a snag with rampant no-shows for digital appointments. But a simple tech fix — text reminders — may be turning the tide. Government Technology dives into the data to reveal the impact.
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The exercise is an effort by Secretary of State Brad Raffensperger to reassure voters that voting computers can be trusted, along with upcoming testing to ensure they’re faithfully recording votes.
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The city of Waterloo’s finance committee approved purchasing 21 kiosks for $161,960 Monday. The kiosks will allow parkers to pay by license plate on the machine that resembles an ATM.
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In Wisconsin, the Chippewa County Sheriff's Office has launched a new app in an effort to connect the community with public safety, jail and sex offender information.
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Pinole, Calif., in the Bay Area, is using digital technology from eTRAKiT and Symbium to make permitting and approval faster and easier on home improvement jobs and rooftop solar installations.
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The Texas Parks and Wildlife Department is about to update the look and name of its mobile app for hunters and anglers. On Thursday, My Texas Hunt Harvest will become Texas Hunt & Fish.
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Government and industry leaders are working to better understand how data collection may not effectively document what people with disabilities need. They're improving the process by doing a better job of gathering information.
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Midland County, Mich., residents looking to track primary election results this week will need to head to a new website as the county has made the switch to Enhanced Voting.
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SponsoredA report on trends in the public sector reveals state and local government IT departments are looking to implement ITIL best practices and ITIL-aligned tools to better serve citizens.
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A longstanding goal of the California Department of Parks and Recreation to expand and digitize the trip-planning experience at the agency's 280 state parks and beaches got a big boost this week.
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Local governments have turned to GIS tech to enhance their election process, for staff and voters alike. This year, several jurisdictions will debut new features to further improve transparency and make voting easier.
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The state’s new Disability Information Hub offers information about state programs, resources and assistance for people with disabilities. Their input helped guide its development and design.
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The Section 508 Refresh Act, introduced by U.S. Sen. Bob Casey and others, would update Section 508 of the Rehabilitation Act, which requires agencies to make federal technology accessible — including websites.
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The report, from the Communications Workers of America, critiques federally funded broadband work by 14 counties in the South, Northeast and Midwest on metrics including availability of project information.
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The state announced the release earlier this month of a course on using generative artificial intelligence, for public-sector staffers in New Jersey and elsewhere. More coursework is coming later this summer.
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