Public libraries are turning to GIS to beef up their services.

Tip O'Neil once said, "All politics is local," and while local government has long been the most accessible and most trusted level of government, the Information Age has put cities and counties in the center of many national issues. Here, our panel of mayors and local-government IT managers discuss their jurisdictions and some of the issues they face.

Los Angeles has taken the lead from New York and San Francisco, increasing cooperation to foster a better IT climate.

By building a strong network infrastructure and sticking to open standards, Oklahoma City has created an environment that allows imaging to grow.

Pioneering a unique spiral development process, the U.S. Customs Service Domestic Air Interdiction Coordination Center overcame several challenges to implement a $17 million computer system upgrade.