Government Experience

Digital licenses and IDs are currently being tested before being rolled out to the public later this year. Once released, users will be able to share their app-based ID with law enforcement and participating retailers.

A partnership between the federal government and the private sector has led to a new National Weather Service alert system for thunderstorms that could cause severe damage with hail and wind.

Fred Richardson, a councilman running for mayor in Mobile, Ala., refused to do cybersecurity training overseen by the city's mayor. After being locked out of his email, Richardson referenced Jim Crow.

The city of Austin is one of 150 government agencies and institutions throughout the state of Texas that has utilized GTY solutions for digital transformation. Here's why and how Austin has gone more digital.

During the pandemic, 311 services became more important to citizens and governments alike. Now, companies such as Zencity are crafting platforms that offer more efficiency and accountability than before.

Supporting one — voting rights or election security — doesn't mean the other must be tossed to the side. Political parties and the media have created a false narrative that threatens to further divide the country.

Last year, fraudsters swindled thousands of dollars from Michigan’s unemployment insurance program using the celebrity names “Kimberly Kardashian” and “Kylie Jenner.” Michigan has since improved its fraud detection.

Now that fully vaccinated individuals can meet indoors without wearing masks, will state legislative sessions continue to meet online? Or will lawmakers go back to meeting in person?

A Department of Corrections and Rehabilitation error in the calculation of good conduct credits left some prison firefighters with increased sentences, an error that is now being addressed, officials say.

Through a new online portal that went live last week, residents can keep an eye on public works data — like the number of pothole work orders — as well as other data related to city operations.

Last week, the Texas Department of Information Resources announced the relaunch of the state’s official website, texas.gov. The new design offers scalability for periods of high demand and a user-friendly layout.

Device owners statewide are encouraged to download an app that warns them about malicious links and apps and vulnerable Wi-Fi connections. User privacy has been a core tenet for the app’s design.

The executive branch wants long-term telework options to boost and diversify state employee recruitment and a new all-in-one digital platform to streamline resident services — though funding is a point of debate.

At the virtual convening of the National Association of State Chief Information Officers this week, sessions looked ahead to improving how states will continue to serve agencies and citizens in a post-pandemic world.

The pandemic spurred the county to launch a one-stop shop for resident services that’s proving to be a boost to public employees, too, sparing Parks Department staff an hour or more on each events permit application.

The new WhiteHouse.gov accessibility statement proves that the Biden administration is committed to making its website usable for people of all abilities, and is instructive for state and local government as well.

CIO Stephanie Dedmon is looking forward to the soft launch of an application in December that will streamline the services offered by several agencies. Five agencies will spearhead the rollout, with more to follow.

GovDelivery CEO Scott Burns says cross-promotion, leveraging multiple channels and going (more) mobile can improve alert notifications to constituents.