Technology and the Three R's
Can high-tech tools really improve academic performance?
State and local governments mold a new relationship with constituents, helping them become better and smarter consumers.
Second Time's a Charm
San Diego County applies hard-earned lessons in outsourcing IT to selecting a new outsourcing partner.
State human services agencies implement a reporting dashboard that gauges case workload performance.
No More Hiding
States use databases to pinpoint uninsured drivers and enforce auto insurance laws.
Missouri legislators adopt CRM to better manage constituent communications and enhance services.
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