Technology and the Three R's Can high-tech tools really improve academic performance? Inside Information State and local governments mold a new relationship with constituents, helping them become better and smarter consumers. Geo Info Putting Violence on the Map New York City uses GIS to analyze and improve the effectiveness of domestic violence programs. Transportation No More Hiding States use databases to pinpoint uninsured drivers and enforce auto insurance laws. Electronic Government Reaching Out Missouri legislators adopt CRM to better manage constituent communications and enhance services. Point of View Tech-Minded Tech-Minded Product News Products ViewSonic, Dell, Belkin, MPC Computers Spectrum GT Spectrum Reports from the IT horizon. Tech Focus Two Cents: Nimble Notebook Lenovo's lightweight ThinkPad X41 Tablet takes on heavyweight tasks. Health Improving Performance State human services agencies implement a reporting dashboard that gauges case workload performance. CIO Profile Curlie Matthews CIO, Henderson, Nev. Justice Good Science or Just Bunk? Controversy surrounds voice analyzers.