June 2017

Lightweight tech

Thinking Small: 5 Tech Projects That Show Major Benefits Can Come from Modest Investments

State and local government IT leaders are implementing lightweight tech fixes that generate big returns.

Visualization Takes Open Data to the Next Level

An in-depth look at five interactive websites that offer fresh views of data.

Jurisdictions Can Work with Entrepreneurs — But the Process Isn’t Without Hurdles

These efforts increasingly fuel hopes that private-sector expertise can truly impact government.

How Should IT Strategies Evolve to Capitalize on the Cloud’s Potential Today?

Here’s where government cloud strategy is headed as the technology enters its second decade.

The Age of Customer.gov: Can the Tech that Drives 311 Help Government Deliver an Amazon-like Experience?

Turning 311 from a hotline into a platform for citizen engagement and customer service is not simple but cities are proving it can be done.

Departments

Citizen Service Center In-A-Box Makes Pasadena, Calif.’s 311 Phone System Mobile

A grab-and-go mobile communications set-up ensures that one California city can be there for residents during an emergency.

Cloud Players: Who’s Who in the Government Market

An examination of the industry’s big players in the state and local government market.

Point of View

Consolidated IT Operation: The Desired End Game for CIOs?

For government tech chiefs, there is always more consolidating to do.

4 Questions

‘Understand Your Citizens’ and Other Tips from Arkansas CIO Yessica Jones on Being Mobile First

With nearly six months under her belt, Jones also talked to us about chatbots and artificial intelligence in government.

Data Points

Using Data to Fight the Opioid Epidemic

Data can play an important role in the fight against addiction, but privacy concerns are hampering the effectiveness of prescription drug monitoring programs.

Signal:Noise

Following Washington’s Lead (No, Not that Washington)

There is an old bit of legislative language in Washington state about imagining the future and then building it. That is still going on here in large measure.

GovGirl on Social

4 Ways HR (and Other Departments) Can Use Social Media

It’s not always obvious how an internal department can benefit from social media.

Becoming Data Smart

3 Tips for Designing Municipal Tools with Employees in Mind

While many cities offer technical tools to municipal workers, many are not well suited to employees’ needs.

Spectrum

Google Street View Cars Become Methane Gas Sniffers, Helping Governments Map the Issue

Plus, “Shazam for mosquitoes” could be invaluable in the fight against life-threatening diseases and how one university powered buildings with mayo.

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