November 2004
Top Stories
People once looked down their noses at mainframe computers, but a new generation of equipment may erase the passé stereotype.
More Headlines
Are We Ready?
Jerry Hauer shares his concerns about the nation's disaster preparedness.
A firsthand look at how one city used 311 and CRM as a catalyst for government change.
Napa County, Calif., improves internal accountability using work force performance statistics.
States create Web sites for families of highway traffic accident victims to memorialize those who are gone.
