The deal provides Motorola Solutions with HyperYou’s agentic AI for handling nonemergency calls, as well as real-time language translation. The general idea is that AI can help alleviate call center staffing shortages.
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San Jose, Calif., formed the GovAI Coalition in 2023 to bring technologists from different sectors together to collaborate on AI governance. After a unanimous vote, it will now go forward as a nonprofit.
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The National Association of State Chief Information Officers’ fourth look at the chief privacy officer role finds 31 states now have one — but lack of staffing and funding are among the challenges.
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The Mamdani administration is seeking to bring curb management into the 21st century — in some cases, policies haven’t changed much since the 1950s. That could mean more parking and different ways to collect trash.
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After more than a year as interim chief technology officer, Tamara Davis now formally leads enterprise technology alongside Stephen Heard, who was affirmed in January as the county’s permanent CIO.
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Cybersecurity
From The Magazine
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From Pilot to Launch: What will it take to scale AI in government?
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As fears of an AI “bubble” persist, officials and gov tech suppliers are looking to move past pilots and deploy larger, more permanent projects that bring tangible benefits. But getting there is easier said than done.
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Artificial intelligence has been dominant for several years. But where has government taken it? More than a decade after the GT100's debut, companies doing business in the public sector are ready to prove their worth.
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The boom of early Internet in the mid-1990s upended government IT. The rise of artificial intelligence isn't exactly the same, but it isn't completely different. What can we learn from 30 years ago?
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New legislation signed by Gov. Abigail Spanberger requires schools to impose bell-to-bell phone restrictions, teach kids about social media addiction, promote the suicide crisis hotline and align CTE with workforce needs.
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An incoming doctoral student in the UM School of Information built a digital campus map focused on student needs: empty classrooms for studying, transit routes, university services and even weather information.
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A spokeswoman for Alamo Heights Independent School District cited the ongoing investigation as reason not to divulge whether the district paid money to cyber criminals following an attack on the network in March.
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Statewide, more than 180 law enforcement agencies ― nearly a third of all agencies in Michigan ― now use Flock Safety technology, according to data compiled by the company.
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The Department of Information Resources board approved his appointment Friday as DIR executive director and CIO, after an in-depth search. Sauerhoff had been serving in an interim capacity since January.
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Founded by former North Carolina Lt. Gov. Dan Forest, the North Carolina Blockchain + AI Initiative (NCB+AI) will work to pass pro-cryptocurrency legislation and support construction of data centers.
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Allentown schools in Pennsylvania have deployed an AI chatbot for students, a specialized AI track at Bridgeview Academy, a summer student AI institute at DeSales University, and expanded staff professional development.
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The California Cradle-to-Career Data System, already used to track education and career markers, will now connect with CalKIDS and community college data to connect students with scholarship opportunities.
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The state's digital wallet will be able to hold its Mobile Driver License and documents including vehicle registration. An update expected to arrive before summer will also alert holders to upcoming expirations.
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A recent Iran-linked cyber attack spurred discussions among state, local, tribal and territorial governments about the war in Iran, cybersecurity implications and practical ways to build their cyber resilience.
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