GovTech Biz
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The deal provides Motorola Solutions with HyperYou’s agentic AI for handling nonemergency calls, as well as real-time language translation. The general idea is that AI can help alleviate call center staffing shortages. -
The seller of ERP, budgeting, permitting and other software turns to a company insider to lead its next phase of growth. The company, backed by Cox Enterprises, holds a relatively high valuation for a gov tech firm.
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Born from the chaos of 9/11, FirstNet provides a mobile phone network designed for public safety professionals. The new deal comes as the U.S. Congress considers a 10-year reauthorization of FirstNet.
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ResourceX offers governments a way to budget based on strategy and outcomes instead of line items. Tyler Technologies announced a buyout of the company on the same day as a separate acquisition.
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The gov tech giant has bought ARInspect, which sells an AI-backed platform for inspections of bridges, utilities and other public-sector assets and facilities. The move marks Tyler’s second AI buy in recent months.
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That’s the question at the heart of the deployment of a new case management system by the Los Angeles County Public Defender’s Office. The agency’s CIO and an exec from Publicis Sapient talk about what is driving use of this new tool.
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The new HelpDesk AI from Springbrook Software is designed to help customers find information about HR, payroll, tax collection and other tools. This marks the latest use of ChatGPT in tech made for local government.
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The gov tech vendor is working with DATAMARK to provide emergency responders with more access to GIS data and experts. The move reflects the growing interest in GIS to improve state and local operations.
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Sabra Horne, former chief of the innovation hub within the U.S. Cybersecurity and Infrastructure Security Agency, discussed with ICYMI the need to train the next generation of public-sector innovators and how to do it.
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At the Google Public Sector Forum, the tech giant announced new efforts focused on AI, citizen engagement, cybersecurity and other areas. The work could influence activities at all levels of government.
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The Montana Office of Public Instruction is adopting DreamBox digital learning tools statewide following Discovery Education's recent acquisition of the ed-tech company DreamBox, an announcement said.
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Dickie Howze is the second-longest serving state CIO on the job today. Here, he talks with GT about how private-sector partners can successfully engage with Louisiana given its consolidated IT structure.
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A new testing program involving public safety tech vendor Axon and Dedrone seeks to find out. The goal? Win approvals for drones that fly beyond the visual line of sight, which could improve emergency responses.
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Gov tech veteran Tom Amburgey discusses his new role as CEO of Euna Solutions, how the company's mission aligns with his own and shares his insights from the public sector.
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Working with government customers is distinct from strictly commercial relationships in important ways. Texas CIO Amanda Crawford has some tips on how to cultivate lasting partnerships with the public sector.
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The mobile app seeks to make it easier for transit drivers to complete administrative tasks, keep in touch with management and communicate about schedules. It also aims to help agencies retain drivers amid a shortage.
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Spengler, also the former CEO of Rock Solid Technologies, will help Great Hill Partners with gov tech investments. The firm praised him for his work with citizen engagement and legislative management platforms.
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It started with civic service in New York’s streets, says Lisa Mascolo, the first leader for post-merger GCOM. Now, after jobs at IBM and Accenture, she must fuse corporate cultures while dealing with AI and other trends.
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From strengthening public safety to improving staff morale and productivity, combining artificial intelligence with automation is an effective way to bolster cybersecurity for state and local government agencies.
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Anthony Jamison, co-founder and CEO of CivStart, introduces CivStart's newest cohort and discusses the upcoming State of GovTech 2023 event.
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Early intervention software is getting more sophisticated, with wellness dashboards and other features. In this era of heightened police-community tension, can these tools make the job both more accountable and attractive?
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