GovTech Biz
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The deal provides Motorola Solutions with HyperYou’s agentic AI for handling nonemergency calls, as well as real-time language translation. The general idea is that AI can help alleviate call center staffing shortages. -
The seller of ERP, budgeting, permitting and other software turns to a company insider to lead its next phase of growth. The company, backed by Cox Enterprises, holds a relatively high valuation for a gov tech firm.
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Born from the chaos of 9/11, FirstNet provides a mobile phone network designed for public safety professionals. The new deal comes as the U.S. Congress considers a 10-year reauthorization of FirstNet.
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Juan Sequeda of data.world discusses key technologies and provides his perspective on how AI can be used to empower state and local governments.
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The company’s web services division launches Government Lens, meant as a best practices guide to using the cloud and delivering better services. This marks Amazon’s latest offering in the public sector space.
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Norma Padron, CEO and founder of EmpiricaLab, returns to ICYMI to discuss reimagining workforce collaboration and her company’s current efforts to improve learning and collaboration in health care.
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Aumentum Technologies and InvoiceCloud, an online bill payment service, announced an integration designed to improve county tax collections. The move reflects larger trends in the public space.
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GCOM offers a range of SaaS services in 32 states, while OnCore Consulting has a focus on California state agencies that deal with health and human services, tax, pension and other areas.
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The acquisition, the first by FieldWare, promises to improve communication in the court system and even keep people from spending too much time in jail before trial, executives said. More such deals could follow.
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As global heat waves continue, focus increases on ways to ease the pain of all those extremely high temperatures. But will cities and states actually spend more money on climate — and how can tech sellers respond?
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The state, along with Tyler Technologies, has launched a clearinghouse designed to make title transfers quicker and less costly. Retailers, insurers, salvagers and fleet managers could benefit from the system.
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The city, citing security risks from the massively popular social media platform, follows the lead of other public agencies. TikTok has been downloaded more than 220 million times in the U.S., according to an estimate.
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As technology improves in the cooperative contract space, Euna said it will integrate with the Pavilion platform. That could mean quicker, more efficient access to more suppliers for gov tech buyers.
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New Mexico’s largest city is deploying technology from Tyler Technologies designed to automate planning, health inspection, permitting, wildlife management and other tasks. A city planning official explains why the city needs the new tools.
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Citibot has launched its Amazon Translate tool in two California cities. This comes as local officials often struggle to communicate with the growing number of residents who don’t speak English.
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Deloitte’s William Eggers discusses the “bridgebuilder” approach to government leadership — solving problems through collaboration with partners both inside and outside of the public sector.
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The acquisition gives Tyler ownership of an artificial intelligence tool that can handle legal redactions and similar tasks — and which could eventually power other government functions. CSI has about 80 U.S. clients.
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The company, founded in 2020, has raised more than $25 million. The fresh capital will go toward R&D and global expansion as crypto and other factors raise more risks of tax evasion.
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Two of the most active companies in the public safety tech space have teamed up to give emergency dispatchers and first responders more details about calls. The effort reflects a larger trend in the gov tech space.
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The seller of public safety technology has a new app designed to give police, firefighters and medical workers more access to real-time data in the field. Kansas is the first big customer of this new product.
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Robotic process automation is increasingly popular as a way to speed up government work. But this isn't always the answer — and at times, it may cause an agency unforeseen headaches down the road.
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