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From unemployment insurance and Medicaid to enterprise resource planning and the DMV, state governments are investing in overhauls to legacy platforms to make them secure, flexible and user-friendly.
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As the federal government scales back support for public-sector cybersecurity, and services from MS-ISAC poised to end this fall, states and local governments move to defend themselves.
Tracking progress in AI, workforce, procurement and more from the 52 winners of this year's Digital Counties Survey from the Center for Digital Government.
Plus, the high rates of digital identity theft in 2024, what people really think about AI customer service agents, and saying goodbye to the Blue Screen of Death.
