The deal provides Motorola Solutions with HyperYou’s agentic AI for handling nonemergency calls, as well as real-time language translation. The general idea is that AI can help alleviate call center staffing shortages.
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San Jose, Calif., formed the GovAI Coalition in 2023 to bring technologists from different sectors together to collaborate on AI governance. After a unanimous vote, it will now go forward as a nonprofit. -
The National Association of State Chief Information Officers’ fourth look at the chief privacy officer role finds 31 states now have one — but lack of staffing and funding are among the challenges.
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The Mamdani administration is seeking to bring curb management into the 21st century — in some cases, policies haven’t changed much since the 1950s. That could mean more parking and different ways to collect trash.
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After more than a year as interim chief technology officer, Tamara Davis now formally leads enterprise technology alongside Stephen Heard, who was affirmed in January as the county’s permanent CIO.
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Cybersecurity
From The Magazine
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From Pilot to Launch: What will it take to scale AI in government?
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As fears of an AI “bubble” persist, officials and gov tech suppliers are looking to move past pilots and deploy larger, more permanent projects that bring tangible benefits. But getting there is easier said than done. -
Artificial intelligence has been dominant for several years. But where has government taken it? More than a decade after the GT100's debut, companies doing business in the public sector are ready to prove their worth.
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The boom of early Internet in the mid-1990s upended government IT. The rise of artificial intelligence isn't exactly the same, but it isn't completely different. What can we learn from 30 years ago?
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New legislation signed by Gov. Abigail Spanberger requires schools to impose bell-to-bell phone restrictions, teach kids about social media addiction, promote the suicide crisis hotline and align CTE with workforce needs.
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An incoming doctoral student in the UM School of Information built a digital campus map focused on student needs: empty classrooms for studying, transit routes, university services and even weather information.
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A spokeswoman for Alamo Heights Independent School District cited the ongoing investigation as reason not to divulge whether the district paid money to cyber criminals following an attack on the network in March.
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Statewide, more than 180 law enforcement agencies ― nearly a third of all agencies in Michigan ― now use Flock Safety technology, according to data compiled by the company.
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A community college in Pennsylvania has resumed in-person classes without Wi-Fi, landline phones and other services, following a data breach that closed the college earlier this month.
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Several Scioto County employees got fraudulent emails intended to look legitimate, and officials are looking into whether unauthorized people may have been able to access sensitive information as a result.
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With more than a decade of experience managing enterprise infrastructure, cybersecurity initiatives and large-scale technology projects, Richard Barbee will now lead Durham's IT operations.
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To get more people prepared for careers in cybersecurity, Maryland is betting on a state-backed, employer-driven apprenticeship model, not unlike traditional skilled trade apprenticeships.
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The platform returns after its provider suffered a cybersecurity breach in November. The new iteration lets residents choose non-emergency updates, rather than having to see them all.
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The third part of the district's five-year, $609 million bond proposal would pay for devices and network and software investments, including money for cybersecurity supports and testing.
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