As cybersecurity risks continue to grow across government agencies, the little-known world of identity and access management still receives scant attention — but services can't move forward without it.
Blockchain, cloud, artificial intelligence, machine learning — the market for how we identify ourselves online is estimated to reach nearly $23 billion by 2025 and is poised to disrupt the way we appear on the Internet.
As they grapple with security and data access, Utah, Michigan, Pennsylvania and Indiana explain how they are leveraging identity and access management to achieve their single sign-on goals for both staff and citizens.
Laurel Caldwell, IT director in the county of just 39,000 residents, discusses delivering a full suite of online services and building strong relationships among county agencies despite limited resources.
In a survey of state and local government technology leaders, we look at what identity management tools are gaining ground, what challenges agencies face and what role ID access plays across the country.
Often promoted for residents who do not hold drivers’ licenses, like homeless residents, young people and immigrants, ID cards are increasingly being issued in cities to access services like food assistance.
About 77,000 Louisiana motorists have downloaded the license app since the statewide launch of LA Wallet in July 2018. While law enforcement accepts the DDL as a form of identity, the retail sector remains wary.
County CIO Tim Dupuis said the move to a renovated historic building in downtown Oakland has generated opportunities to improve operations as well as encourage collaboration, allowing staff to connect in new ways.
As scooters from companies like Bird and Lime become regular fixtures in U.S. cities, local governments should adopt regulatory sandboxes to determine how to best handle the new technology rather than ban it altogether.
Regardless of government agency, from department of transportation to public works, having a plan in place for reaching constituents in a crisis situation is essential to effective communication and mitigation.
Plus France fines Google $57 million for violating Europe’s General Data Protection Regulation laws, and Microsoft expands its Code Jumper software to teach visually impaired students basic coding skills.